At Kumbh Home Decor, we understand that every piece you order is more than just a product — it is a carefully chosen addition to your home, your space, and your story. That is why we treat each delivery with the same level of thoughtfulness that goes into designing and crafting our collections. We work with trusted logistics partners across India to ensure that your order arrives safely, on time, and in perfect condition.
Whether you are ordering a single decorative cushion cover or an entire set of hand-painted ceramics, our delivery process is designed to be smooth, transparent, and reliable. From the moment you place your order to the moment it reaches your doorstep, we keep you informed at every stage of the journey.
Most orders are processed within 1–2 business days and delivered within 5–8 business days across India. Remote locations may require an additional 2–3 business days.
Delivery times vary depending on your location, the type of product, and the shipping method selected at checkout. Below is an overview of our estimated delivery timelines:
| Zone | Cities / Areas | Estimated Delivery |
|---|---|---|
| Metro Cities | Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad | 3–5 Business Days |
| Tier 2 Cities | Surat, Jaipur, Lucknow, Indore, Vadodara, Nagpur, Coimbatore | 5–7 Business Days |
| Tier 3 & Rural | Smaller towns and village pincodes | 7–10 Business Days |
| Northeast India | Assam, Meghalaya, Manipur, Tripura & NE states | 8–12 Business Days |
| J&K / Ladakh / Islands | Jammu & Kashmir, Lakshadweep, Andaman & Nicobar | 10–15 Business Days |
Once your order is shipped, you can track it in real time using the tracking number sent to your registered email and phone number. Simply visit the tracking page of our delivery partner and enter your tracking number to get live updates on the whereabouts of your package.
Alternatively, you can log into your Kumbh Home Decor account and navigate to “My Orders” to view the current status of all your orders from one place. Our system syncs with the logistics partner’s data every few hours to give you the most current information.
Our delivery partners will make up to three attempts to deliver your order at the address provided. If all attempts are unsuccessful (for example, if no one is available to receive the package or the address is inaccessible), the package will be returned to our warehouse.
In such cases, we will reach out to you via email and phone to arrange a re-delivery. Please note that re-delivery charges may apply for packages that were returned due to incorrect address details or unavailability of the recipient. To avoid this, please ensure that your delivery address and contact number are accurate at the time of placing the order.
For large furniture pieces, mirrors, wall art panels, and other oversized items, we use specialised logistics partners who are trained in handling premium home decor products. These deliveries may be scheduled separately and may require someone to be present at the delivery address. Our team will coordinate with you via phone to arrange a convenient delivery window.
For fragile items like ceramic vases, glass decor, and terracotta sculptures, our packing team uses a “double-box” method — where the item is first wrapped individually, placed in an inner box with padding, and then placed inside an outer shipping carton. Despite our best efforts, in the rare event that your item arrives damaged, please refer to our Return and Refund Policy to initiate a claim.
