Shipping Policy

Shipping at Kumbh Home Decor

Kumbh Home Decor ships across India, bringing the finest handcrafted home decor directly to your doorstep. Our shipping policy is built on three core principles: reliability, care, and transparency. We partner with India’s leading courier and logistics companies to offer you a shipping experience that is as premium as the products we sell.

We currently ship to over 27,000 pincodes across India, including major metros, tier 2 and tier 3 cities, and most rural pincodes served by our logistics partners. To check if we ship to your pincode, simply enter it at checkout and our system will confirm availability and estimated delivery time.

Free Shipping Available

Enjoy free standard shipping on all orders above ₹999. Orders below this threshold attract a flat shipping fee of ₹79. Certain remote pincodes and large/heavy items may attract additional charges, which will be clearly shown at checkout.

Our Shipping Partners

We work with a curated selection of logistics partners chosen for their reliability, coverage, and track record in handling home decor and lifestyle products with care. Our primary shipping partners include:

Delhivery: Our primary partner for pan-India standard delivery, offering excellent coverage and fast transit times.
Bluedart: Used for premium and time-sensitive shipments to major metro cities.
DTDC: Covers many tier 2, tier 3 towns and semi-urban areas.
Ekart Logistics: Used for specific regions where coverage is strongest.
India Post Speed Post: For government-approved remote areas, island territories, and defence zone pincodes.

The shipping partner assigned to your order is determined automatically based on your delivery pincode and availability at the time of dispatch. We always aim to assign the partner that offers the fastest and most reliable service to your specific location.

Shipping Rates

Order Value	Standard Shipping	Express Shipping
Below ₹999	₹79	₹149
₹999 – ₹2,499	FREE	₹99
₹2,500 – ₹4,999	FREE	₹79
₹5,000 and above	FREE	FREE
Heavy / Oversized Items	As applicable (shown at checkout)	As applicable

Note: Express shipping is available to select pincodes only. Availability will be shown at checkout based on your delivery location.

Express Shipping

Need your purchase sooner? Our express shipping option delivers your order in 1–3 business days to most metro cities and major tier 2 towns. Express shipping is available on select products and select delivery zones. To check if express shipping is available for your pincode, add your items to cart, proceed to checkout, and enter your delivery address. The express option will appear automatically if it is available for your location.

Please note that express shipping does not guarantee same-day delivery. Orders placed before 12:00 PM (noon) on business days are prioritised for same-day dispatch under the express option.

How We Pack Your Order

Packaging is as important to us as the product itself. We believe that the unboxing experience should be an extension of the Kumbh Home Decor brand — thoughtful, beautiful, and sustainable. Here is how we pack your order:

Standard Items: Securely placed in a branded Kumbh Home Decor box or mailer, with tissue paper lining and a personalised packing slip.
Fragile Items: Wrapped individually in bubble wrap and kraft paper, then cushioned in the box with eco-friendly void fill material. Marked "FRAGILE" on the outside.
Large / Heavy Items: Double-boxed and strapped with industrial-strength packing tape. May include corner guards and foam inserts for furniture and oversized decor.
Gift Orders: If you select the gift wrapping option at checkout, your items will be wrapped in premium gift paper, tied with a satin ribbon, and accompanied by a handwritten card (message of your choice, up to 100 characters).

Shipping Restrictions

While we strive to ship to as many pincodes as possible, there are certain areas and products with shipping restrictions:

Some remote pincodes in the Northeast, Jammu & Kashmir, Ladakh, and island territories may not be serviceable. These are listed on our website's pincode checker.
Products classified as hazardous (e.g., certain aerosol-based cleaning sprays or alcohol-based lamp fuels) cannot be shipped via air and will be sent via surface transport only, which may increase delivery time.
International shipping is not currently offered. We ship within India only.
Bulk or wholesale orders above a certain volume may require special freight arrangements. Please contact us for a customised shipping quote for such orders.

Order Tracking

After dispatch, you will receive an SMS and email containing your Airway Bill (AWB) number and a direct link to the carrier’s tracking page. You can also track your order from the “My Orders” section of your Kumbh Home Decor account. We recommend checking your tracking status regularly as delivery updates are posted in real time by our logistics partners.

If your tracking shows “Out for Delivery” but you did not receive the package, please wait until the end of the day. If it still has not arrived, contact our support team and we will coordinate with the logistics partner to resolve the matter.