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Payment Information

At Kumbh Home Decor, we strive to make your shopping experience safe, simple, and secure. We offer multiple trusted payment options so you can complete your purchase with confidence. All online transactions are protected using industry-standard encryption to ensure your personal and payment information remains secure.

Secure Payments

Your security is our priority. Every payment made on our website is processed through trusted and secure payment gateways that use advanced encryption technology to protect your financial information.

We do not store your credit card, debit card, or banking details on our servers.

Accepted Payment Methods

We accept a variety of convenient payment options, including:
  • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Credit Cards (Visa, Mastercard, RuPay, American Express*)
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (COD), where available
*Availability of certain payment methods may vary depending on your payment gateway and location.

Payment Confirmation

After your payment is successfully completed:
  • You will receive an order confirmation via email or SMS.
  • A payment receipt will be sent to your registered email address.
  • Your order will move to processing once the payment has been verified.
If you do not receive confirmation within a few minutes, please check your spam or junk folder or contact our support team.

Failed or Declined Payments

Occasionally, a payment may fail or be declined due to:
  • Insufficient account balance
  • Incorrect card or banking details
  • Bank security verification
  • Network or technical issues
  • Expired payment session
If this happens:
  • Verify your payment information.
  • Try the transaction again after a few minutes.
  • Use an alternative payment method if necessary.
  • Contact your bank if the issue persists.

Payment Security

To provide a secure shopping experience:
  • All transactions are encrypted using SSL (Secure Socket Layer) technology.
  • Payments are processed through trusted payment gateway partners.
  • We never ask customers to share OTPs, PINs, CVV numbers, or banking passwords via phone, email, or messaging apps.
If you receive any suspicious communication claiming to represent Kumbh Home Decor, please contact us immediately.

Cash on Delivery (COD)

Cash on Delivery may be available for selected products and eligible PIN codes.
  • COD availability depends on the delivery location.
  • Additional verification may be required before dispatch.
  • Certain products or promotional offers may not be eligible for COD.

Refunds

If a refund is approved according to our Refund & Return Policy, the amount will be credited to your original payment method.
Estimated refund timelines:
  • UPI & Wallets: 2–5 business days
  • Credit/Debit Cards: 5–7 business days
  • Net Banking: 5–7 business days
Actual processing times may vary depending on your bank or payment provider.

Taxes & Pricing

  • All product prices are displayed in Indian Rupees (INR).
  • Applicable taxes, including GST (where applicable), are included or displayed separately during checkout.
  • Shipping charges, if applicable, will be shown before you complete your payment.

Pricing Accuracy

While we make every effort to ensure accurate pricing, occasional errors may occur.
If a pricing error is identified after an order has been placed, Kumbh Home Decor reserves the right to cancel the order and issue a full refund or contact you with the correct pricing before processing your order.

Need Payment Assistance?

If you have any questions regarding payments, billing, failed transactions, or refunds, our customer support team is here to help.